Privacy Policy

Introduction

TS Consulting respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or engage with our services. We comply with the General Data Protection Regulation (GDPR) and Estonian data protection laws.

Information We Collect

We may collect and process the following types of personal data:

• Contact Form Data: When you submit a contact form, we collect your name, email address, phone number (if provided), and the content of your message.
• Email Communications: Information you provide when corresponding with us via email, including your email address and the content of your communications.
• Technical Information: We may automatically collect technical data such as your IP address, browser type and version, device type, operating system, and information about your visit including pages viewed and time spent on our website.

How We Use Information

We use your personal data for the following purposes:

• Responding to Inquiries: To answer your questions, respond to your requests, and provide information about our consulting services.
• Business Communication: To communicate with you about potential business partnerships, consulting opportunities, and service delivery.
• Improving Website Functionality: To analyze how visitors use our website, identify technical issues, and improve user experience and website performance.
• Legal Compliance: To comply with legal obligations and protect our legal rights.

Data Protection

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include secure data storage, encryption of sensitive information, and restricted access to personal data on a need-to-know basis. However, please note that no method of transmission over the internet or electronic storage is completely secure.

Data Sharing

We do not sell, rent, or trade your personal data to third parties. We may share your information only in the following circumstances:

• With trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep your information confidential.
• When required by law, legal process, or government request.
• To protect our rights, property, or safety, or that of our clients or others.
• With your explicit consent for specific purposes.

Cookies and Analytics

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user behavior. Cookies are small text files stored on your device. We may use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period). For more detailed information about our use of cookies, please refer to our Cookie Policy.

User Rights

Under GDPR and Estonian data protection laws, you have the following rights regarding your personal data:

• Right of Access: You may request a copy of the personal data we hold about you.
• Right to Rectification: You may request correction of inaccurate or incomplete personal data.
• Right to Erasure: You may request deletion of your personal data under certain circumstances.
• Right to Restriction: You may request that we restrict the processing of your personal data in certain situations.
• Right to Data Portability: You may request to receive your personal data in a structured, commonly used format.
• Right to Object: You may object to the processing of your personal data for certain purposes.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw your consent at any time.

To exercise any of these rights, please contact us using the information provided below.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When personal data is no longer needed, we will securely delete or anonymize it.

International Data Transfers

As an international consulting company operating across Europe, the Middle East, and Central Asia, we may transfer your personal data to countries outside the European Economic Area (EEA). When we do so, we ensure appropriate safeguards are in place to protect your data in accordance with GDPR requirements.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. We will notify you of any material changes by posting the updated policy on our website with a new "Last updated" date. We encourage you to review this policy periodically.

Contact Information

If you have any questions about this privacy policy, wish to exercise your data protection rights, or have concerns about how we handle your personal data, please contact us: